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Browse Our Privacy Policy at 39t

At 39t, we handle your personal data with care — from the moment you open an account to every transaction you make using UPI, Paytm or PhonePe.

Data TransparencyAccount SecurityYour Right to AccessIndian Data PracticesContact Us Anytime

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Understand What This Policy Covers

39t Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies to all activity on 39t, including account registration, deposits via UPI, Paytm or PhonePe, game activity, and any correspondence with our support team. We collect data you provide directly — such as your name, email address, phone number and payment method details

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— as well as technical data like device type, browser version and session timestamps. We use this data to operate your account securely, process withdrawals, and comply with applicable legal obligations in jurisdictions where our services are available under local law. We do not sell your
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personal data to third parties for marketing purposes. Data is retained only as long as necessary for operational and legal reasons, after which it is securely deleted or anonymised. Access to our platform depends on local law and is available where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have any questions about how 39t handles your personal data, wish to submit a data access request, or need to correct inaccurate information on your account, our dedicated privacy support team is ready to assist you. Responses are typically provided within five working days of receiving your request through any of the channels below.

Team online

Email Support

Send your data request or privacy query to our dedicated email address. We acknowledge all privacy-related emails within 24 hours and aim to resolve your concern within five working days.

Live Chat

Access live chat directly from your 39t account dashboard. Our agents can guide you through submitting a formal data access or deletion request in real time, any day of the week.

Account Settings

Many data preferences — including marketing consent and notification settings — can be updated directly from your account profile page without needing to contact the support team.

HOW WE PROTECT YOU

Switch On Account-Level Data Controls

Every layer of how 39t handles data — from encrypting your UPI transaction history to storing session logs — is designed to keep your account secure and your rights intact.

Data Encryption

All data transmitted between your device and 39t servers is encrypted using TLS protocols. Payment details entered during UPI, Paytm or PhonePe transactions are never stored in plain text on our systems.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is navigated. You can manage cookie preferences through the consent banner or your browser settings at any time.

Account Security

Your 39t account is protected by password hashing and optional two-factor authentication. We never share your login credentials with third parties, and suspicious login attempts trigger an automatic alert to your registered email.

Data Retention

We retain your account data for as long as your account remains active and for a defined period after closure, as required by applicable law. Once the retention window closes, data is purged or anonymised from our active systems.

Third-Party Sharing

We share data only with service providers who directly support platform operations — such as payment processors for UPI and PhonePe rails — and only under strict data-processing agreements that limit how those partners may use your information.

Data Access Requests

You may request a copy of the personal data we hold about you at any time by contacting our privacy team via email or live chat. We will verify your identity before releasing any account information.

Frequently Asked Questions About Your Data

We have compiled answers to the questions we hear most often about data privacy at 39t. If your question is not covered here, our support team can address it through live chat or email, and we aim to respond within five working days.

We collect your name, email address, phone number, date of birth and the payment method you choose — such as UPI, Paytm or PhonePe. We also log technical data like IP address, device type and session timestamps to keep your account secure.

Payment data is used solely to process deposits and withdrawals and to verify your account for fraud prevention. We do not store full UPI VPA or Paytm wallet details beyond what is necessary to complete the transaction and satisfy legal record-keeping requirements.

Yes. Submit a data access request through email or live chat and verify your identity. We will compile a copy of your personal data and deliver it to your registered email address within the timeframe required under applicable law.

Contact our privacy team via email or live chat with a deletion request. We will remove data that is not subject to a legal retention obligation. Some transaction records must be kept for a defined period under applicable financial regulations before deletion.

Data may be processed by service providers whose infrastructure is located outside India, but only under contractual safeguards that require the same level of protection we apply locally. We do not sell your data to advertisers or unrelated third parties.

Some details — such as your display name or notification preferences — can be changed directly in your account settings. For changes to identity documents or registered email, contact our support team, who will guide you through the verification steps required.

We may update this policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will notify you via your registered email address or a prominent notice on the platform before the changes take effect.

Browse Our Privacy Policy at 39t

Contact Us About Your Data

Email Support

Live Chat

Account Settings

Switch On Account-Level Data Controls

Data Encryption

Cookie Controls

Account Security

Data Retention

Third-Party Sharing

Data Access Requests

Frequently Asked Questions About Your Data

01 What personal data does 39t collect when I open an account?

02 How does 39t use my payment data from UPI or Paytm transactions?

03 Can I request a copy of all the data 39t holds about me?

04 How do I ask 39t to delete my personal data?

05 Does 39t share my data with third parties outside India?

06 How do I update incorrect personal data on my 39t account?

07 Will this Privacy Policy change, and how will I be notified?

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